FAQ

Where is the Kathedral Box Office located?

The Kathedral Box Office is located at 499 S Egg Harbor Road, Hammonton, NJ 08037 in the lobby of Kathedral Event Center. The Box Office is open Tuesday-Friday from 12:00pm until 7:00pm, and Saturday from 10:00am to 2:00pm. We are closed on Sundays and Mondays. Tickets are available in person, over the phone at 856-685-6664, or 24/7 on our website.

If I cannot attend my show, can I get a refund or exchange?

All ticket sales are final. If there is a cancellation or postponement due to weather or other unforeseen circumstances, Kathedral will contact you with next steps. To see if a show has been cancelled to postponed due to weather or other unforeseen circumstances, check our Facebook page, as our most up-to-date information will be posted there.

What should I do if I forget/misplace my tickets?

The Kathedral Box Office is able to reprint any lost or forgotten tickets. When possible, please call 856-685-6664 to let us know your tickets have been lost so we can reissue them or have them waiting at the Will Call window

Is there parking at Kathedral?

The Kathedral Event Center offers free parking for all events. There are two entrances: one on S Egg Harbor Road, and one on Park Avenue. Please note that upon exiting Kathedral, patrons leaving via the Park Avenue exit may only turn right.

What is the age limit for events at Kathedral?

Kathedral Event Center offers a wide variety of events and performances appealing to a number of people. Please be sure to check the event descriptions for each show to verify the age limit of that particular event. If an event is 18+ or 21+ please be prepared to show a valid ID at the door.

What is the dress code at Kathedral?

There is no official dress code for Kathedral Event Center. We encourage you to wear comfortable, smart, casual clothes. Please see our list of accessories not permitted below

Is Kathedral wheelchair accessible?

Kathedral Event Center does have a wheelchair accessible entrance, located to the right of the main entrance. There is also a wheelchair accessible restroom, located to the rear right of the venue. Signs are posted and staff members are available to help patrons find their way.

Does Kathedral have heat/air-conditioning?

Yes, Kathedral does have heat/air-conditioning.

Are there concessions available?

Yes – our concession stand is located in the lobby. We accept all major credit cards, cash, and Apple/Android Pay.

Can I take pictures at my event?

Pictures are to be taken at the artists’ discretion. An announcement will be made prior to the start of the show.

Does Kathedral have a bar?

Kathedral Event Center is currently a BYOB venue. Please check event descriptions to see if the show you are planning to attend is BYOB. We ask that patrons bring beer and wine only. Kathedral reserves the right to inspect bags and coolers for, and confiscate any prohibited substances.

Is Kathedral available to rent for my private event?

Kathedral Event Center is the perfect place to rent for your private party or corporate event. Our team is ready to answer all of your questions – please email andrew@kathedral.com with any and all questions.